Eye Systems - Courses

Contact Lens Topics

Anatomy of the Eye - Its Parts and How They Function

Contact Lens Patient Training

Front Desk Topics

Building Patient Loyalty - How to Over-Deliver Service

Communication Skills - Deeper Than Words

Customer Service

Telephone Shoppers - The Telephone "Looky Lou"

Telephone Techniques - The Lifeline of the Practice

General

Anatomy of the Eye - Its Parts and How They Function

Building Patient Loyalty - How to Over-Deliver Service

Communication - Deeper Than Words

Customer Service

Dealing with Difficult People - How to Prevent Problems

Professionalism and Certification - More Than Just a Job

Selling Skills - How to Educate and Communicate

Team Building - More Than Just Getting Along

Telephone Shoppers - The Telephone "Looky Lou"

Telephone Techniques - The Lifeline of the Practice

Time Management - As Time Goes By...

Management Topics

Benchmarking - Practice Makes Perfect

Dealing with Difficult People…How to Prevent Problems

Frame Inventory Management

How to Coach, Counsel or Terminate

How to Fix Staff Problems and Ultimately Inspire

Making Work Fun - Makes Your Practice Grow

Management Excellence - Build a Team to a Greater Bottom Line

Professionalism & Certification - More Than Just a Job

Skills for the First-Time Manager

Survival of the Fittest - Must Have Management Skills

Team Building - More Than Just Getting Along

Time Management - As Time Goes By...

Utilizing Staff - How To Maximize Their Potential

Optical Topics

Frame Adjusting - Nobody ever told me to do it that way!

Frame Inventory Managing the Practice Profit Center

Frame Know It All

Frame Selection & Styling- Choosing the Best Frame for Each Face

Fundamental Optics

Lens Materials, Types & Treatments - Take Out the Guesswork

Selling Skills - How to Educate and Communicate

Troubleshooting - Fix it Once - Fix it Right

Time Management - As Time Goes By...