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Learning Objective: Staff members will learn to understand techniques to improve communication and work well with a variety of personality types. They will be able to identify creative and positive resolutions for problems situations and proactive methods to prevent conflicts from occurring.
Needs Assessment: All staff who need to improve their communication and interpersonal skills.
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Audience: Paraoptometric; Optician, Management
Level: Basic to intermediate
Length of Workshop: 3 Hours
Approved CE: AOA
Maximum Number of Participants: None
Additional Equipment: None
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