Leadership - Managers Must Have Skills

 Must Have Skills for Every Practice Manager

  Mary E. Schmidt, ABOC, CPO

Course Description: 

There are so many things to learn for the first-time manager. You must manage different personalities, help your staff to perform to their maximum potential and evaluate schedules, duties and responsibilities. We will help you with a no-nonsense approach to the most important aspect of the practice: staff.


Learning Objective:

After completing this course, attendees will:

Improve their decision-making skills

Hire more effectively

Learn the basic skills necessary to manage staff successfully

Provide on-target performance appraisals 

Have more authority and respect from team

Increase patient satisfaction

Improve staff performance

Learn whom it eliminate from the team

Positively impact the work environment 


Needs Assessment:

Practices that need to improve organization, efficiency, and staff relationships.

Audience: Managers, Practice Leaders,  Doctors

Length of Workshop: 3 hours

Approved CE: AOA, ABO