Leadership - Motivating Staff - A Step by Step Guide
Motivating Staff - A Step by Step Guide
Mary E. Schmidt, ABOC, CPO
Finding good employees is always a challenge but keeping good employees is critical! You must manage different personalities, create positive momentum, and keep everyone focused on patient care and not petty problems. Understanding what motivates each team member, takes skill and effort but it rewards the practice with a great work environment and happy patients. This course will enable you to achieve all those responsibilities with greater ease and we will help you with a no-nonsense approach to the most important aspect of the practice: your team.
After completing this course, attendees will:
Understand techniques to motivate staff.
Have the ability to get a “personal best” from each employee in the practice
Improve their communication skills
Help each staff member have a positive impact the practice
Practices needing to improve moral, staff relationships and patient satisfaction
Length of workshop: 1 hour
Audience: Managers, Practice Leaders, Supervisors Approved CE: ABO, AOA