Professionalism - How to Be Your Best
Professionalism - Be the Best at Your Job
Mary E. Schmidt, ABOC, CPO
After completion of this course, attendees will: Be more confident in communicating information to patients and Increase their level of professionalism. Learn how to exceed the expectation of patients. Be able to prevent problem situations. Better understand their role in patient retention and practice growth.
After completing this course, each attendee will:
Have the ability to self-evaluate their interpersonal skills
Learn how to communicate more effectively
Understand how their behavior impacts others
Walk through a checklist to improve their performance
New staff members who need to set a baseline performance expectation. Experienced staff needing to refresh their skills.
Length of workshop: 1 Hour
Audience: All staff
Approved CE: ABO, AOA