ProfessionalismBe the Best at Your JobMary E. Schmidt, ABOC, CPO
After completion of this course, attendees will: Be more confident in communicating information to patients and Increase their level of professionalism. Learn how to exceed the expectation of patients. Be able to prevent problem situations. Better understand their role in patient retention and practice growth.
After completing the course, each attendee will: Have the ability to self-evaluate their interpersonal skills. Learn how to communicate more effectively. Walk through a checklist to improve their performance.
New staff members who need to set a baseline performance expectation. Experienced staff needing to refresh their skills.
Length of workshop: 1 Hour
Audience: Paraoptometric Optician Basic
Approved CE: Pending
Maximum number of participants: None
Additional Equipment: None
Mary E. Schmidt, ABOC, CPO |
Courses - CE Approved |
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