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EyeSystems

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Are you a Manager or a Leader?
Basics for Your Practice - Money
Basics for Your Practice - Order
Basics for Your Practice - Peace of Mind
Building A Better Team
Competent Staff – Must Have’s
Creating a Frame Inventory Matrix
Criticism – Listening Improves Your Practice
Customer Service – Must Have Skills for Staff
Customer Service – Top 10 Absolutes
Dealing With Difficult People
Delegation – Work SMARTER
Does Your Staff Want to Quit?
Employee Compass
Empowering Your Staff
Growing Your Practice
Hold’Em Fold’Em
Interview Questions – The Good and The Bad
Intro to Managing an Optometric Practice
Is Your Staff Qualified?
Keeping the Appointment Book Full
Making Work Fun
Marketing – From Look to Book
Maximizing the Potential in Every Patient
Opening Communication with Your Staff
Telephone Basics
Telephone Game
The Economic Advantage of Training Your Staff
Tracking Your Success
Value of Your Practice
Volunteering for Vision
Which Employee is the Best, North, South, East or West?
Words To Live By
You Don’t Know What You Don’t Know

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