Learning Objective: Those taking this course will better understand their role in patient retention and practice growth. Pro-active problem solving and the cultivation of customer relationships will be addressed in detail.
Needs Assessment: New staff members who need to set a baseline performance expectation. Experienced staff members who need to refresh their skills.
Audience: Paraoptometric; Optician
Length of Workshop: 2 Hours; Flexible
Approved CE: AOA; ABO
Maximum Number of Participants: None
Additional Equipment: None
Mary E. Schmidt, ABOC, CPO |
Courses - CE Approved |
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