Learning Objective: After completion of this course, attendees will be more confident in communicating information to patients and increase their level of professionalism. Each attendee will learn how to exceed the expectation of patients and how to prevent problem situations. Staff will better understand their role in patient retention and practice growth.
Needs Assessment: New staff members who need to set a baseline performance expectation. Experienced staff members who need to refresh their skills.
Audience: Paraoptometric; Optician
Length of Workshop: 1 Hour
Approved CE: AOA, ABO
Maximum Number of Participants: None
Additional Equipment: None
Mary E. Schmidt, ABOC, CPO |
Courses - CE Approved |
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