Selling Skills – How to Educate and Communicate
How to Educate and Communicate
Mary E. Schmidt, ABOC, CPO
If patients have the confidence that you know your stuff—they are more likely to buy. And buy again. This course will help you increase your ability to explain products and services provided by your practice. It will also make your patients feel they are getting the best options that are customized just for them. And they’ll be right.
After completing this course, attendees will:
Increase their knowledge about products and services
Improve their ability to explain product and services
Insure patients better understand their options
Have the ability to help patients make informed decisions
Focus on offering each patient customized choices that best meet their vision needs
Be more confident
All staff members willing to improve their patient communication techniques and increase practice profits.
Length of workshop: 2 hours
Audience: Paraoptometrics, Opticians, Managers
Approved CE: ABO, AOA