Learning Objective:Staff members will learn to understand techniques to improve communication and work well with a variety of personality types. They will be able to identify creative and positive resolutions for problems situations and proactive methods to prevent conflicts from occurring.
Needs Assessment: All staff who need to improve their communication and interpersonal skills.
Audience: Paraoptometric; Optician, Management
Level: Basic to intermediate
Length of Workshop: 2 Hours
Approved CE: AOA; ABO
Maximum Number of Participants:None
Additional Equipment: None
Mary E. Schmidt, ABOC, CPO |
Courses - CE Approved |
Site Developed by ProSites.com