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Troubleshooting - Fix it Once - Fix it Right

Troubleshooting - Fix it Once - Fix it Right

Where do you begin when a patient arrives with a complaint about his or her glasses? What’s your first step? Do you search for someone else to solve the problem? Do you get a feeling of panic? Have you acted without really thinking everything through? This course will help you increase your ability to analyze and assess each problem and determine the appropriate action to reach a solution.

Learning Objective: Attendees will be better prepared to systematically work through problems. They will troubleshoot with a plan of action and a goal. They will learn to walk through all options prior to taking that first step.

Needs Assessment: All staff members willing to increase their troubleshooting and problem-solving skills. 

Audience: Paraoptometric; Optician

Level: Basic

Length of Workshop: 1 Hour

Approved CE: AOA; ABO

Maximum Number of Participants: None

Additional Equipment: None

 

 



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